Refund policy
We offer a 30-day return and refund policy for all items. To be eligible for a return, your item must be unused and in the same condition that you received it, with the original tags and packaging.
How to return:
1. Contact us at leejim2026@gmail.com with your order number and reason for return.
2. Pack the item securely and send it to our return address:
Return Address: [Your Return Address, Zhengzhou, China]
3. We will process your refund within 7 business days of receiving the returned item.
Exceptions:
- Sale items cannot be returned or exchanged.
- Customized/personalized items are non-returnable.
- International returns: The buyer is responsible for return shipping costs.